This post is the final installment in our “Agentic AI and Microsoft Business Applications” series—and it’s all about what’s coming next. As organizations evolve from single-task automation to multi-agent ecosystems, and from “helpful assistants” to deeply personalized AI chiefs of staff, the opportunity is enormous… and so is the responsibility. In this closing chapter, we’ll look at the trends that will define the road ahead: orchestrated digital workforces, hyper autonomy w

Welcome back! This post is the  third in our series on “Agentic AI and Microsoft Business Applications” —where we’re moving from what agentic AI is to what it actually does in the real world. In our last post, we introduced the shift from AI that simply responds to prompts to  AI agents that can act with autonomy, context, and intent . Today, we’ll make it tangible: real, practical ways  Copilot-powered agents inside Dynamics 365  accelerate selling, streamline service, stren

This is the second post in our series on “Agentic AI and Microsoft Business Applications,” where we’re exploring how AI is moving from “helpful assistant” to digital coworker—capable of understanding intent, reasoning through context, and taking meaningful action across business systems. In this installment, we’ll break down how Agentic AI Copilot works inside Dynamics 365, including how it’s built into core apps, how it uses Copilot Studio and Dataverse search to turn questi

Seattle, WA — February 2026  — PS Hummingbird , a trusted Microsoft Business Applications and AI solutions partner, today announced that it is officially Copilot & Agents Jumpstart Ready , reinforcing the firm’s ability to help customers move from AI experimentation to real-world business impact using Microsoft Copilot and agentic AI technologies. This designation reflects PS Hummingbird ’s deep expertise across Microsoft Copilot, Copilot Studio, Power Platform , and Dynami

Artificial intelligence is evolving at a pace that’s reshaping how enterprises think about work, efficiency, and digital transformation. And nowhere is that change more tangible than inside Microsoft Business Applications. This post is the first in a new series where we’ll explore the rise of Agentic AI—what it is, why it matters, and how Copilot agents are already redefining business workflows across Dynamics 365 and the Power Platform. Consider this your starting point as w

Enterprise Resource Planning (ERP) systems have long been the backbone of business operations, integrating finance, supply chain, human resources, and customer management. However, many organizations still struggle with outdated, siloed ERP systems that slow down decision-making and limit data visibility. Modernizing these systems is challenging, but the rise of AI is tipping the scales: the cost of maintaining legacy ERPs now outweighs the investment in transformation. In t

Frontier Firms don’t tack on technology—they rethink how work gets done. That’s where PS Hummingbird operates. We run on Microsoft. We deliver outcomes. And we use intelligent automation to close the capacity gap most enterprises can’t escape. The Frontier Line Has Shifted Microsoft’s concept of Frontier Firms is useful because it separates pilots from real operating model change. The leaders share a few traits: Technology deployed end to end, not stuck in proof-of-concepts.

Custom scripts are a powerful way to perform data corrections in Finance & Operations (F&O) environments. At PS Hummingbird, we’ve refined a process for developing, managing, and deploying custom scripts using GIT and Azure DevOps that keeps your codebase organized and your deployments smooth. Why Use GIT for Custom Script Development? Organizing custom scripts in GIT offers several advantages: Branch Organization:  Scripts are managed in dedicated branches, nested in a “scri

I had the privilege of speaking at last week’s Power Platform Community Conference in Las Vegas. Materials from the event can be accessed below Choosing the Right Power App Type: Model-Driven vs. Canvas Dive into the essential differences between model-driven apps and canvas apps  in this focused session. We explored the key features and functionalities of each app type, highlighting their suitability for different business needs and user experiences. Participants were intro